Paul Yeager conducts his first podcast interview, and what a great person to start with. Paul chats with Jack Zenger, CEO of Zenger/Folkman, leadership expert, New York Times best-selling author, and co-author of the Mindful Listening book. Paul and Jack talk about what makes a good listener, the benefits of being a good listener (for both the speaker and the listener), and even touch on the connection between being confident and being a good listener. Being a good listener is critical to being in touch with The Inside Answer.